The Consumer's Right To Obtain Information In Information Contracts

Doi:https://doi.org/10.37940/JRLS.2022.3.1.8

Abstract

The information revolution and communication technologies have produced new model of contracts that focus its making and implementing in the electronic sphere, and the place of those actions and contracts was included in the information that is no longer just a means of obtaining knowledge, but has become a financial and competitive value, so obtaining it has become one of the most important essentials of the consumer. For enabling the consumer to obtain dealing with such information, the electronic transaction set out obligations and guarantees that ensure the minimum level of consumer access to that information, so it was necessary for the information provider to provide everything that would assist the consumer to obtain the subject of the contract and ensure the adequacy of this information and clearly indicate how to access services of the provider and information that the consumer wants to obtain. This made this guarantee an element in making and implementation of the contract, since without it the normal consumer cannot access the information provider’s site, which constitutes a breach to one of the service provider’s obligations that require providing special protection for the consumer against insufficient information provided by the provider.